Shopping

Have your bot phone a store to cancel a misplaced order

  • Level Intermediate
  • Setup1–3 hrs (estimated)
  • Evidence Anecdotal
  • CostNot stated in source
  • No-codeNo
Grok BotSource-linked

What they did

A shopper realized his pickup order had gone to a store four hours away. He told Grok Bot to find the order number in his email, call the store, get through the phone menu, and cancel it.

How it went

Within a few blocks he got a refund text from the store. Then the bot reported that it had pressed option 4 and spoken with a staff member, who said the refund could take a few days.

Worth knowing

  • Calling needs a phone plugin. Let the person on the call know they're speaking with an AI agent, as the bot did here.

Prompt

Cleaned version rewritten from the source — not a direct quote.

Find my order number for [order] in my email. Call [store] at [number], get through the phone menu to someone who can cancel it, explain [reason], and text me what they said and when the refund will post.

Recommended

Try it in Grok Bot

  1. Copy the prompt (button below).
  2. Open Grok Bot chat and paste it. Replace any [bracketed] placeholders.
  3. Connect the listed tools (Email, Phone-calling plugin) as connectors when Grok Bot asks.
  4. If the task repeats, ask: "Make this a daily routine."

Alternatives: the same prompt works in Claude, ChatGPT Agent, OpenClaw.

Set it up

Tools: Email, Phone-calling plugin · Stack: Grok Bot

  1. Read the original source for full context.
  2. Connect Email and a phone-calling plugin (Grok Bot cannot place calls without a phone connector).
  3. Paste the prompt and replace [order], [store], [number], and [reason].
  4. Tell the person on the call they are speaking with an AI agent. Run once manually and confirm the refund.

Setup updated for phone-plugin requirement from the source.

Evidence

Calling needs a phone plugin. Let the person on the call know they're speaking with an AI agent, as the bot did here

Source: X · 2026-09-18 · Verified by us: not yet · Report broken or outdated

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