No 10 Minutes on Hold: A Meta Muse Agent Phoned E-ZPass and Got a Free Replacement Transponder
- Level Beginner
- Setup~30 min (estimated)
- Evidence Anecdotal
- CostNot stated in source
- No-codeYes
What they did
A user asked his Muse agent to make a call he'd been putting off. It rang E-ZPass, worked through the phone menus, verified his account and arranged a free replacement transponder by mail, saving him about 10 minutes on hold.
How it went
The call handled and a reference number for the replacement.
Worth knowing
- Single user post. Only share the account details the call needs. The company may ask for the account holder in person.
Prompt
Cleaned version rewritten from the source — not a direct quote.
Call [company] customer service at [number]. My account is [account details you're comfortable sharing]. I need [goal, e.g. a replacement toll transponder mailed to my address on file]. Get through the phone menu, ask for it free of charge if possible, and send me a summary with any reference number and delivery date.
Recommended
Try it in Grok Bot
Originally done with Meta Muse's calling; Grok Bot can do it once it has a phone number (see the entry on giving Grok Bot its own number).
- Copy the prompt (button below).
- Open Grok Bot chat and paste it. Replace any [bracketed] placeholders.
- Connect the listed tools (as needed) as connectors when Grok Bot asks.
- If the task repeats, ask: "Make this a daily routine."
Alternatives: the same prompt works in Meta Muse, Claude, ChatGPT Agent, OpenClaw.
Set it up
Stack: Meta Muse + phone calls
- Read the original source for full context.
- Connect the tools your agent needs.
- Paste the prompt and replace [bracketed] placeholders.
- Run once manually and check the output before scheduling it.
Generic suggested steps, not from the source.
Evidence
Single X post: Muse called E-ZPass, navigated menus, verified account, free replacement transponder by mail
Source: X · 2026-10-13 · Verified by us: not yet · Report broken or outdated